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Operations/Customer Service Specialist

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Location
Irvine, CA
Job Type
Direct Hire
Date
Oct 10, 2018
Job ID
2627922
Logistics - Irvine, CA

Our esteemed client has an exciting position available for an experienced Logistics Specialist. 
This individual will arrange transportation for international ocean export shipments, ensuring
that product is delivered in a compliant, timely, and cost-effective manner.  

Main Responsibilities:
Receive, input and organize all international shipping orders.  
Evaluate clients' supply chain needs and provide efficient, economical solutions. 
Obtain and create documentation necessary for domestic and international transportation.
Schedule pickups from shipper's door to rail, warehouse, or container terminal.
Place bookings with steamship lines, minding cut-offs, rate filings and documentation requirements. 
Track and trace shipments, informing all concerned parties of status, delays, ETDs and ETAs during transit.
Comply with Customs requirements, laws, rules and regulations at all times. 
Provide destination agents with shipment information and appropriate paperwork. 
Maintain record of all costs for billing and payment purposes. 
Monitor partners to ensure service levels are exemplary.
Escalate issues to management in a timely manner. 

Requirements/Skills:
Hands-on experience with international logistics operations - exporter environment preferred.
Understanding of current procedures for handling containerized ocean export freight from the US.
Familiar with local truckers, national carriers, steamship lines, ports - how to contact and interact.  
Computer literate, organized, able to hit the ground running with minimal supervision. 
Professional communication and relationship-building skills. 
Customer-focused, resourceful, and problem-solving attitude at all times. 
 
**To be considered for this position, please apply online at the link below. All submissions will remain confidential.**

***If you do not meet the job requirements, but would like to submit your resume, please click the "Submit Resume" button on the Pinto Employment website.  We will keep your information on file for future opportunities.***


Exporter Irvine CA California Logistics Specialist Customer Service Freight Forwarding Cargo Operations Logistics Supply Chain Distribution Ocean Documentation International Global Shipping